job description
Join Ideals Recruitment as a Workplace Experience Manager and play a pivotal role in shaping a dynamic, employee-centric work environment across Bali’s most vibrant business hubs. This is your opportunity to blend operational excellence with innovative workplace strategies, ensuring seamless office operations while driving employee engagement and satisfaction.
In this role, you will oversee workplace logistics, support office renovations, and leverage data-driven insights to enhance service delivery. Your ability to communicate effectively and foster collaboration will be key to creating a productive, inspiring, and inclusive workspace. Whether it’s optimizing facility management, implementing employee wellness initiatives, or refining internal processes, your work will directly impact the daily experience of our team.
Based in Bali’s premier locations—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll thrive in a role that balances strategic thinking with hands-on execution. If you’re passionate about creating exceptional workplace experiences and have a knack for problem-solving, we’d love to hear from you.
Responsibility
- Oversee day-to-day workplace operations, ensuring a smooth, efficient, and welcoming environment for employees and visitors.
- Lead and coordinate office renovation projects, from planning to execution, while minimizing disruptions to daily workflows.
- Develop and implement employee experience initiatives, including wellness programs, feedback systems, and engagement activities.
- Analyze workplace data (e.g., space utilization, service requests) to identify trends and recommend improvements for efficiency and satisfaction.
- Manage vendor relationships for facilities, IT, security, and other workplace services, ensuring high-quality and cost-effective solutions.
- Collaborate with HR and leadership teams to align workplace strategies with company culture and business objectives.
- Resolve workplace-related issues promptly, acting as the primary point of contact for employee concerns and requests.
- Stay ahead of industry best practices in workplace design, technology, and employee experience to drive continuous innovation.
Qualifications
- Bachelor’s degree in Business Administration, Facilities Management, Human Resources, or a related field.
- Proven experience (3+ years) in workplace management, office administration, or a similar role, preferably in a dynamic, multi-location environment.
- Strong project management skills, with the ability to handle multiple priorities and deadlines effectively.
- Excellent communication and interpersonal skills, with a talent for building relationships across all levels of an organization.
- Data-driven mindset, with proficiency in analyzing metrics to inform decision-making and process improvements.
- Familiarity with workplace management software (e.g., Condeco, Robin, or similar tools) is a plus.
- Creative problem-solver with a passion for enhancing employee satisfaction and operational efficiency.
- Fluency in English; additional languages (e.g., Indonesian) are advantageous.