job description
Are you a people-person with a passion for exceptional customer service? Victoria Facelift is seeking a motivated and enthusiastic Front Desk Receptionist to join our dynamic team in Canggu, Bali. No prior experience is required—we provide comprehensive training to set you up for success!
As the first point of contact for our clients, you’ll play a pivotal role in creating a warm, welcoming atmosphere while ensuring smooth operations at our premium aesthetic clinic. This is a fantastic opportunity to grow in the beauty and wellness industry with a company that values professional development, work-life balance, and employee well-being.
Enjoy competitive compensation, a supportive work environment, and the chance to be part of a rapidly expanding business in one of Bali’s most vibrant locations.
Responsibility
- Greet and assist clients with a professional and friendly demeanor, both in-person and via phone/email.
- Manage appointment scheduling, confirmations, and follow-ups using our clinic management system.
- Maintain a clean, organized, and inviting reception area that reflects our brand’s luxury standards.
- Handle client inquiries about services, pricing, and promotions with accuracy and confidence.
- Process payments, issue receipts, and manage client records with discretion and attention to detail.
- Coordinate with the clinical team to ensure seamless client transitions and optimal service delivery.
- Assist with administrative tasks, including filing, data entry, and inventory tracking for front-desk supplies.
- Uphold strict confidentiality and adhere to company policies regarding client privacy and data protection.
Qualifications
- Fluent in English (written and verbal); proficiency in Indonesian is a plus.
- Strong interpersonal and communication skills with a customer-centric approach.
- Basic computer literacy (e.g., Microsoft Office, email, scheduling software).
- Highly organized with the ability to multitask in a fast-paced environment.
- Punctual, reliable, and able to work flexible hours, including weekends if required.
- A positive attitude, willingness to learn, and passion for the beauty/wellness industry.
- No prior experience necessary—full training provided!
- Based in or willing to relocate to Bali (work permit assistance available for eligible candidates).