job description
Join JE Human Resources Pte. Ltd. as a Warehouse Customer Support Specialist in the vibrant heart of Bali! We are seeking a proactive and customer-focused professional to ensure seamless operations between our warehouse and clients. This role is perfect for individuals with strong organizational skills and a passion for delivering exceptional service.
As part of our dynamic team, you will play a crucial role in maintaining efficient warehouse operations while providing top-notch support to our valued customers. Candidates with immediate availability will have a distinct advantage, as we look to fill this position promptly.
If you thrive in a fast-paced environment and are eager to contribute to a growing company, we invite you to apply today. Enjoy the unique opportunity to work in Bali, where professional growth meets a tropical lifestyle.
Responsibility
- Coordinate and manage customer orders, ensuring timely and accurate fulfillment.
- Liaise between warehouse staff and customers to resolve inquiries and issues efficiently.
- Maintain accurate inventory records and assist in stock management.
- Process and track shipments, providing updates to customers as needed.
- Handle customer complaints and feedback, ensuring high satisfaction levels.
- Assist in preparing reports on warehouse activities and customer interactions.
- Collaborate with the logistics team to optimize delivery schedules.
- Ensure compliance with company policies and safety regulations.
Qualifications
- Minimum of 1 year of experience in customer support or warehouse operations.
- Strong communication skills in English, both written and verbal.
- Proficiency in using inventory management software and Microsoft Office.
- Ability to work independently and as part of a team in a fast-paced environment.
- Excellent problem-solving skills and attention to detail.
- Immediate availability is highly preferred.
- Basic knowledge of logistics and supply chain processes is a plus.
- Willingness to work in Denpasar, Bali, with a flexible schedule.