job description
Join Sephora, the worldâs leading beauty retailer, as our Vice President of Retail Excellence for Southeast Asia, based in the vibrant and culturally rich island of Bali, Indonesia. In this pivotal leadership role, you will drive organizational transformation and elevate retail excellence across our Southeast Asia markets, ensuring Sephora remains at the forefront of the beauty industry.
As a key member of our Southeast Asia leadership team, you will partner with cross-functional leaders to shape and execute strategic initiatives that enhance customer experience, operational efficiency, and business growth. This role offers a unique opportunity to lead high-impact projects, mentor teams, and foster innovation in a dynamic and fast-paced environment. If you are a visionary leader with a passion for retail excellence and a track record of driving transformational change, we want you on our team.
Sephora is committed to creating an inclusive and diverse workplace where every employee can thrive. We offer a competitive salary package, comprehensive benefits, and the chance to work in one of the most beautiful and inspiring locations in the worldâBali. Whether you're based in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, youâll be part of a global brand that values creativity, collaboration, and excellence.
This is more than a job; itâs an opportunity to shape the future of retail in Southeast Asia while enjoying the unparalleled lifestyle that Bali has to offer. Apply now and take the next step in your career with Sephora!
Responsibility
- Lead the development and execution of retail excellence strategies to drive business growth and operational efficiency across Southeast Asia.
- Partner with the Southeast Asia leadership team to align retail initiatives with regional and global business objectives.
- Drive organizational transformation by implementing best practices in retail operations, customer experience, and employee engagement.
- Oversee the performance of retail stores, ensuring consistency in service quality, visual merchandising, and inventory management.
- Mentor and develop high-performing teams, fostering a culture of innovation, accountability, and continuous improvement.
- Collaborate with marketing, supply chain, and digital teams to enhance omnichannel retail strategies and customer engagement.
- Analyze market trends, competitive landscapes, and customer insights to identify opportunities for growth and optimization.
- Represent Sephora at industry events, forums, and stakeholder meetings to build brand presence and strategic partnerships.
Qualifications
- Minimum of 10 years of experience in retail leadership, with at least 5 years in a senior management role (e.g., Director, VP) within the beauty, luxury, or consumer goods industry.
- Proven track record of driving organizational transformation, operational excellence, and business growth in a retail environment.
- Strong leadership skills with experience managing cross-functional teams and fostering a culture of collaboration and innovation.
- Deep understanding of retail operations, including inventory management, visual merchandising, and customer experience strategies.
- Excellent analytical and problem-solving skills, with the ability to leverage data to drive decision-making and business outcomes.
- Experience working in Southeast Asia or familiarity with the regional retail landscape is highly desirable.
- Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels.
- Bachelorâs degree in Business Administration, Retail Management, Marketing, or a related field; MBA or advanced degree is a plus.