job description
Join Dwidaya World Wide as a Travel Consultant Trainee and embark on an exciting career in the hospitality and tourism industry. This structured training program is designed for graduates of SMK/D3/S1 in Tourism - Travel Business, providing hands-on experience and professional development in one of Bali's most dynamic sectors.
As a trainee, you will learn the ins and outs of travel consulting, from crafting personalized itineraries to managing client relationships. You'll work alongside experienced professionals, gaining invaluable insights into destination management, booking systems, and customer service excellence.
This role is perfect for passionate individuals eager to turn their love for travel into a rewarding career. With Bali's thriving tourism industry as your backdrop, you'll have the opportunity to grow within a globally recognized company while contributing to unforgettable travel experiences for clients worldwide.
Responsibility
- Assist in creating and customizing travel itineraries based on client preferences and budgets.
- Learn and utilize booking systems for flights, accommodations, and tour packages.
- Provide exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborate with suppliers (hotels, airlines, tour operators) to secure the best rates and services.
- Participate in training sessions to enhance product knowledge and sales techniques.
- Assist in managing travel documentation, including visas, insurance, and tickets.
- Support marketing initiatives by promoting travel packages and special offers.
- Maintain accurate records of bookings, payments, and client interactions.
Qualifications
- Diploma or Bachelor's degree in Tourism, Hospitality, or a related field.
- Strong communication and interpersonal skills, with fluency in English and Bahasa Indonesia.
- Passion for travel and a keen interest in Bali's tourism industry.
- Basic computer skills, including proficiency in Microsoft Office and booking software.
- Customer-focused mindset with a problem-solving attitude.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Willingness to learn and adapt to industry trends and company policies.
- Previous internship or part-time experience in travel or hospitality is a plus.