job description
Join Dwidaya World Wide as a Travel Consultant and become part of a dynamic team dedicated to creating unforgettable travel experiences. In this role, you will be responsible for managing the entire sales process for tour packages, hotel bookings, flight tickets, travel documents, and accommodations. Your expertise will help clients explore the world with ease and confidence.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you will have the opportunity to work in a thriving tourism industry. This position is perfect for individuals who are passionate about travel, customer service, and sales.
At Dwidaya World Wide, we value innovation, professionalism, and a customer-centric approach. If you are eager to grow your career in the hospitality and tourism sector, we invite you to apply and be part of our success story.
Responsibility
- Manage the end-to-end sales process for tour packages, hotel bookings, flight tickets, and travel documents.
- Provide expert advice and recommendations to clients based on their travel preferences and budget.
- Coordinate with hotels, airlines, and other service providers to ensure seamless travel arrangements.
- Maintain accurate records of bookings, payments, and client interactions.
- Handle customer inquiries and resolve any issues or complaints in a timely and professional manner.
- Stay updated on travel trends, destinations, and industry regulations to provide the best service.
- Develop and maintain strong relationships with clients to encourage repeat business and referrals.
- Collaborate with the marketing team to promote travel packages and special offers.
Qualifications
- Bachelor's degree in Tourism, Hospitality, Business, or a related field.
- Proven experience in travel consulting, sales, or customer service.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficiency in using travel booking systems and software.
- Knowledge of popular travel destinations and industry trends.
- Ability to work under pressure and meet sales targets.
- Fluency in English and Indonesian; additional languages are a plus.