job description
Join our dynamic team as a Travel Associate in the heart of Bali, where youâll play a pivotal role in crafting unforgettable travel experiences for our clients. This is a unique opportunity to combine your passion for hospitality with your organizational skills in one of the worldâs most sought-after tourist destinations.
As a Travel Associate, you will manage bookings, coordinate seamless travel services, and provide exceptional customer service to ensure every clientâs journey is smooth and memorable. Your expertise will help elevate our reputation as a trusted name in the Hospitality & Tourism industry.
Based in vibrant Canggu, youâll work in a fast-paced, collaborative environment with opportunities for professional growth. Whether youâre assisting with itinerary planning, resolving travel logistics, or building lasting client relationships, your contributions will directly impact our success.
If you thrive in a customer-centric role and have a knack for problem-solving, weâd love to hear from you. Apply today and take the next step in your travel and hospitality career in paradise!
Responsibility
- Manage end-to-end travel bookings, including flights, accommodations, and transportation.
- Provide personalized travel recommendations and itinerary planning tailored to client preferences.
- Coordinate with vendors, hotels, and tour operators to ensure seamless service delivery.
- Handle customer inquiries, complaints, and requests with professionalism and efficiency.
- Maintain accurate records of bookings, payments, and client communications.
- Stay updated on travel trends, visa requirements, and destination-specific advisories.
- Assist in marketing promotions and packages to attract new clients.
- Collaborate with the team to improve operational processes and customer satisfaction.
Qualifications
- Minimum 2 years of experience in travel, hospitality, or customer service roles.
- Excellent communication and interpersonal skills in English (additional languages a plus).
- Strong organizational and multitasking abilities to handle multiple bookings simultaneously.
- Proficiency in GDS systems (e.g., Amadeus, Sabre) or travel management software is advantageous.
- Problem-solving mindset with a customer-first approach.
- Familiarity with Baliâs tourism landscape and popular destinations.
- Ability to work under pressure in a fast-paced environment.
- Bachelorâs degree in Tourism, Hospitality, or related fields preferred.