job description
Join Conduent, a global leader in business process services, as our Training Services Coordination & Logistics Associate III and play a pivotal role in delivering world-class training solutions to Fortune 100 companies and government agencies. In this dynamic remote position based in Bali, Indonesia, you’ll bridge the gap between cutting-edge training programs and seamless execution, ensuring our clients receive exceptional service while working in a flexible, tropical environment.
As a key member of our Training Services team, you’ll collaborate with cross-functional teams to coordinate logistics, manage resources, and optimize training delivery for high-impact programs. Your organizational prowess and attention to detail will directly contribute to the success of mission-critical initiatives, from onboarding new hires to upskilling global workforces. This role offers the perfect blend of operational excellence and strategic impact, allowing you to grow your career while enjoying Bali’s vibrant culture and work-life balance.
At Conduent, we value innovation, collaboration, and a passion for continuous improvement. If you thrive in a fast-paced environment and are eager to make a tangible difference in the world of corporate training, we’d love to hear from you. Apply now and take the next step in your career with a company that invests in your growth and success!
Responsibility
- Coordinate end-to-end logistics for training programs, including scheduling, venue booking (virtual/physical), and resource allocation to ensure seamless execution.
- Collaborate with internal teams (L&D, IT, HR) and external vendors to manage training materials, equipment, and technology requirements.
- Monitor training attendance, track participant progress, and generate reports to measure program effectiveness and ROI.
- Troubleshoot logistical challenges in real-time, ensuring minimal disruption to training delivery and client satisfaction.
- Develop and maintain standardized processes for training coordination, including documentation, templates, and best practices.
- Support the design and implementation of training initiatives by providing insights on feasibility, scalability, and resource optimization.
- Act as a liaison between trainers, participants, and stakeholders to facilitate clear communication and alignment on training objectives.
- Stay updated on industry trends and emerging technologies (e.g., LMS platforms, virtual training tools) to enhance training delivery.
Qualifications
- Bachelor’s degree in Business Administration, Education, Human Resources, or a related field (or equivalent experience).
- 3+ years of experience in training coordination, logistics, or project management, preferably in a corporate or BPO environment.
- Proven ability to manage multiple training programs simultaneously with a high level of organization and attention to detail.
- Strong communication skills (written and verbal) in English, with the ability to liaise effectively with global teams and clients.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook) and experience with Learning Management Systems (LMS) or training software.
- Problem-solving mindset with the ability to anticipate challenges and proactively implement solutions.
- Experience working in a remote or hybrid environment, with self-discipline and time-management skills.
- Certification in training or project management (e.g., PMP, ATD) is a plus but not required.