job description
Are you a recent graduate with a passion for travel and tourism? Eastvantage is looking for a dynamic Tour Coordinator to join our team in beautiful Bali! This is a fantastic opportunity to kickstart your career in the hospitality and tourism industry, with comprehensive training, competitive benefits, and the chance to work in one of the world's most sought-after travel destinations.
As a Tour Coordinator, you will play a pivotal role in ensuring seamless travel experiences for our clients. You'll work closely with our team to coordinate tours, manage bookings, and provide exceptional customer service. With a competitive salary, performance-based bonuses, and a supportive work environment, this role is perfect for those eager to grow in a fast-paced and rewarding industry.
Join us and turn your passion for travel into a fulfilling career!
Responsibility
- Coordinate and manage tour bookings, ensuring all arrangements are confirmed and documented.
- Liaise with travel agents, hotels, and transport providers to secure the best rates and services.
- Provide exceptional customer service by addressing client inquiries and resolving any issues promptly.
- Assist in the development and promotion of tour packages tailored to client preferences.
- Maintain accurate records of bookings, payments, and client feedback.
- Collaborate with the marketing team to create engaging content for tour promotions.
- Conduct pre-tour briefings to ensure clients are well-informed and prepared.
- Monitor industry trends and provide insights to enhance our tour offerings.
Qualifications
- Bachelor's degree in Tourism, Hospitality, Business Administration, or a related field.
- Excellent communication and interpersonal skills, with fluency in English.
- Strong organizational skills and attention to detail.
- Ability to multitask and work efficiently in a fast-paced environment.
- Basic knowledge of travel booking systems and customer relationship management (CRM) tools.
- Passion for travel and a keen interest in the tourism industry.
- Willingness to learn and adapt to new challenges.
- Fresh graduates are encouraged to apply!