job description
Join Primepower Manpower Services as a Tenant Relations Assistant in beautiful Bali! This role is perfect for detail-oriented professionals who excel in building strong tenant relationships and managing administrative tasks with precision.
As a Tenant Relations Assistant, you will serve as the primary point of contact for tenants, ensuring their needs are met while maintaining accurate records and reports. Your expertise in Excel and organizational skills will be key to streamlining operations and enhancing tenant satisfaction.
Bali offers a unique work environment blending professionalism with a vibrant, multicultural community. If you’re passionate about customer service and thrive in dynamic settings, this opportunity is for you!
Responsibility
- Act as the main liaison between tenants and property management, addressing inquiries and resolving issues promptly.
- Prepare and maintain accurate tenant records, lease agreements, and other administrative documents.
- Generate Excel-based reports on tenant activities, occupancy rates, and financial summaries.
- Coordinate tenant move-ins and move-outs, ensuring smooth transitions and proper documentation.
- Assist in organizing community events and initiatives to foster tenant engagement.
- Monitor tenant compliance with property rules and regulations, escalating concerns as needed.
- Process rental payments and maintain up-to-date financial records.
- Collaborate with maintenance teams to address tenant requests and ensure timely resolutions.
Qualifications
- Proven experience in tenant relations, property management, or customer service roles.
- Proficiency in Microsoft Excel for data entry, reporting, and analysis.
- Strong communication and interpersonal skills to build rapport with tenants.
- Excellent organizational abilities with a keen eye for detail.
- Ability to handle confidential information with discretion.
- Basic knowledge of property management software is a plus.
- Fluency in English; additional language skills (e.g., Indonesian) are advantageous.
- High school diploma or equivalent; higher education in business or related fields is preferred.