job description
Join Industri Kolaborasi Primer as a Telemarketing Specialist and become a key player in our mission to deliver exceptional customer experiences in the banking and financial services sector. Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, and more, this role offers a dynamic environment where your communication skills and customer-centric approach will drive business growth and client satisfaction.
As a Telemarketing Specialist, you will engage with potential and existing clients, promoting our financial products and services while ensuring a seamless and positive customer journey. This is an excellent opportunity for individuals who thrive in fast-paced settings, enjoy building relationships, and are passionate about achieving sales targets while maintaining high service standards.
We offer a competitive salary range of Rp 4,500,000 – Rp 6,500,000 per month, along with opportunities for career advancement, professional development, and a collaborative work culture that values innovation and teamwork.
Responsibility
- Conduct outbound calls to potential and existing customers to promote banking and financial products.
- Build and maintain strong customer relationships through effective communication and follow-ups.
- Achieve monthly sales targets and contribute to the company’s revenue growth.
- Provide accurate information about products and services, addressing customer inquiries and concerns.
- Maintain detailed records of customer interactions and sales activities in the CRM system.
- Collaborate with the sales and marketing teams to develop strategies for customer acquisition and retention.
- Stay updated on industry trends, product knowledge, and competitive offerings.
- Ensure compliance with company policies and regulatory requirements in all customer interactions.
Qualifications
- Minimum of 1 year of experience in telemarketing, sales, or customer service, preferably in the banking or financial sector.
- Excellent communication and interpersonal skills, with a customer-first mindset.
- Proven ability to meet and exceed sales targets in a fast-paced environment.
- Proficiency in using CRM software and Microsoft Office tools.
- Strong problem-solving skills and the ability to handle objections effectively.
- High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is a plus.
- Fluency in English and Bahasa Indonesia is required.
- Self-motivated, results-driven, and able to work independently as well as part of a team.