job description
Join Mutya Publishing House, a dynamic and innovative leader in the publishing industry, as our Technical Assistant in the vibrant cultural hub of Bali, Indonesia. This is a unique opportunity to leverage your hands-on technical expertise while contributing to a collaborative and creative environment that values growth, innovation, and teamwork.
As a Technical Assistant, you will play a pivotal role in supporting our technical operations, ensuring seamless workflows, and driving efficiency across our publishing processes. Youâll work closely with cross-functional teams, including editors, designers, and IT specialists, to troubleshoot technical issues, optimize systems, and implement solutions that enhance productivity. This role is perfect for a detail-oriented problem-solver who thrives in a fast-paced, creative setting and is eager to grow their career in a company that invests in its people.
At Mutya Publishing House, we believe in fostering a culture of continuous learning and professional development. Youâll have access to training opportunities, mentorship, and a supportive team that encourages innovation and creativity. Whether youâre assisting with digital publishing tools, maintaining hardware and software, or collaborating on tech-driven projects, your contributions will directly impact our ability to deliver high-quality content to our global audience.
If youâre passionate about technology, enjoy hands-on problem-solving, and want to be part of a forward-thinking team in one of the worldâs most beautiful locations, weâd love to hear from you. Apply now and take the next step in your career with Mutya Publishing House!
Responsibility
- Assist in the maintenance and troubleshooting of hardware, software, and digital publishing tools to ensure optimal performance.
- Collaborate with cross-functional teams to identify and resolve technical issues, improving workflow efficiency.
- Support the implementation and management of digital publishing platforms, including e-books, websites, and multimedia content.
- Provide technical assistance to staff, including training and documentation for new tools and systems.
- Monitor and maintain IT infrastructure, including networks, servers, and workstations, to ensure reliability and security.
- Assist in the development and execution of technical projects, such as system upgrades or integrations.
- Stay updated on industry trends and emerging technologies to recommend improvements and innovations.
- Contribute to the creation of technical documentation, manuals, and best practices for internal use.
Qualifications
- Diploma or bachelorâs degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Proven experience in a technical support or assistant role, preferably in publishing, media, or a creative industry.
- Strong troubleshooting skills and familiarity with hardware, software, and digital publishing tools (e.g., Adobe Creative Suite, CMS platforms).
- Basic knowledge of IT infrastructure, including networks, servers, and security protocols.
- Excellent communication skills, with the ability to explain technical concepts to non-technical team members.
- Detail-oriented with strong organizational and time-management abilities.
- Ability to work independently and collaboratively in a fast-paced, creative environment.
- Fluency in English; additional languages (e.g., Indonesian, Tagalog) are a plus.