job description
Join Dreame Technology, a global leader in innovative smart home solutions, as our Technical and Sales Associate in Bali! We're looking for a dynamic and customer-focused professional to drive sales, provide technical expertise, and deliver exceptional service in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.
In this role, you'll be the face of Dreame, educating customers about our cutting-edge products—from robot vacuums to smart home devices—while building strong relationships and meeting sales targets. Whether you're demonstrating product features, troubleshooting technical queries, or closing deals, you'll play a key role in growing our presence in Bali's thriving market.
This is an exciting opportunity for someone who thrives in a fast-paced environment, enjoys engaging with customers, and has a passion for technology. You'll work closely with our team to develop sales strategies, stay updated on product advancements, and contribute to our mission of making smart living accessible to everyone.
If you're a natural problem-solver with a knack for sales and a love for tech, we want to hear from you! Enjoy a competitive salary, performance bonuses, and the chance to grow with a rapidly expanding global brand.
Responsibility
- Promote and sell Dreame Technology products (robot vacuums, smart home devices) to customers in Bali, with a focus on Canggu, Ubud, Denpasar, and surrounding areas.
- Provide expert technical demonstrations and troubleshooting support to customers, ensuring they understand product features and benefits.
- Build and maintain strong customer relationships through exceptional service, follow-ups, and personalized recommendations.
- Meet and exceed monthly sales targets while maintaining accurate records of customer interactions and transactions.
- Collaborate with the marketing team to develop and execute local sales strategies, including in-store promotions and community events.
- Stay updated on Dreame’s latest products, features, and industry trends to effectively address customer inquiries and objections.
- Assist in inventory management, including stock monitoring, product displays, and reporting discrepancies.
- Provide feedback to the management team on customer preferences, market trends, and competitive insights to refine sales approaches.
Qualifications
- Proven experience in sales, customer service, or a technical role (e.g., retail, electronics, or smart home products).
- Strong communication and interpersonal skills, with the ability to explain technical concepts in a clear and engaging manner.
- Passion for technology and smart home solutions, with a willingness to learn about Dreame’s product ecosystem.
- Self-motivated, results-driven, and comfortable working in a target-oriented environment.
- Ability to work independently and as part of a team, with a proactive approach to problem-solving.
- Basic technical aptitude to troubleshoot common product issues and guide customers through setup processes.
- Fluency in English; proficiency in Bahasa Indonesia or other local languages is a plus.
- Flexibility to work weekends, holidays, or evenings as needed to support sales events or customer demand.