job description
Amartha, a leading microfinance institution in Indonesia, is seeking a dynamic and results-driven Team Leader (Business Manager Microfinance) to join our team in Kutasari. This role is pivotal in driving business growth, managing a high-performing team, and ensuring the quality of our microfinance portfolio in the region.
As a Team Leader, you will be responsible for overseeing daily operations, fostering strong relationships with clients, and implementing strategies to expand our reach and impact. This is an excellent opportunity for a motivated professional to make a meaningful difference in the lives of micro-entrepreneurs while advancing their career in the financial services sector.
If you are passionate about financial inclusion, have a proven track record in team leadership, and thrive in a fast-paced environment, we invite you to apply and become part of our mission to empower communities through accessible financial solutions.
Responsibility
- Lead and manage a team of microfinance officers to achieve business growth targets.
- Develop and implement strategies to expand the client base and improve portfolio quality.
- Monitor and evaluate team performance, providing coaching and mentorship as needed.
- Ensure compliance with company policies, regulatory requirements, and ethical standards.
- Build and maintain strong relationships with clients, addressing their needs and concerns.
- Prepare and present regular reports on team performance, portfolio health, and business progress.
- Collaborate with other departments to streamline operations and enhance service delivery.
- Identify and mitigate risks associated with microfinance operations.
Qualifications
- Bachelor's degree in Business, Finance, Economics, or a related field.
- Minimum of 3 years of experience in microfinance, banking, or financial services, with at least 1 year in a leadership role.
- Strong understanding of microfinance principles, products, and operations.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage teams, set goals, and drive results.
- Proficiency in data analysis and reporting.
- Familiarity with regulatory requirements in the financial sector.
- Willingness to travel and work in rural or semi-urban areas.