job description
Join Ocorian, a global leader in corporate and fiduciary services, as a Business Operations and Controls Manager in the vibrant financial hub of Bali, Indonesia. Reporting directly to the Regional Head of AMEA, you will play a pivotal role in ensuring operational excellence, compliance, and strategic business support across our dynamic financial services portfolio.
This is a unique opportunity to drive efficiency, mitigate risks, and contribute to the growth of our operations in the Asia-Pacific region. Based in one of Bali’s key business districts—Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung—you’ll work in a collaborative environment that values innovation, precision, and client-centric solutions.
If you thrive in a fast-paced setting, possess a keen eye for detail, and have a passion for optimizing business processes, we invite you to apply and help shape the future of financial services operations in Southeast Asia.
Responsibility
- Oversee and enhance operational workflows to ensure efficiency, scalability, and compliance with regulatory standards in the financial services sector.
- Develop, implement, and monitor internal controls, policies, and procedures to mitigate operational and financial risks.
- Collaborate with cross-functional teams to streamline corporate administration, including governance, reporting, and stakeholder communications.
- Lead process improvement initiatives by identifying gaps, proposing solutions, and driving change management across departments.
- Ensure adherence to local and international compliance frameworks, including AML, KYC, and data protection regulations.
- Prepare and present performance metrics, KPIs, and operational reports to senior management and regional heads.
- Manage vendor and third-party relationships to ensure service level agreements (SLAs) and contractual obligations are met.
- Support audit preparations and coordinate with internal/external auditors to address findings and recommendations.
Qualifications
- Bachelor’s degree in Business Administration, Finance, Accounting, or a related field. Master’s degree or professional certification (e.g., CPA, CFA, PMP) is a plus.
- Minimum 8 years of experience in business operations, controls, or compliance within banking, financial services, or corporate services.
- Proven track record in designing and implementing operational controls and risk management frameworks.
- Strong understanding of regulatory requirements in the financial industry (e.g., MAS, OJK, FATF).
- Exceptional analytical, problem-solving, and project management skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Office Suite, ERP systems, and data analytics tools (e.g., Power BI, Tableau).
- Excellent communication and stakeholder management skills, with fluency in English (written and verbal).
- Ability to work independently in a remote or hybrid setting while maintaining high standards of professionalism.