job description
Join Cornerstone Global Partners as a Tax Service Officer and play a pivotal role in supporting government administration by assisting taxpayers with their inquiries. This contract position offers a competitive salary of $2,300 – $2,500 per month and the opportunity to work in a dynamic environment across key locations in Bali, including Canggu, Ubud, and Denpasar.
In this role, you will be the first point of contact for taxpayers, providing clear and accurate guidance on tax obligations, resolving queries, and ensuring compliance with regulatory standards. Your ability to deliver exceptional customer service while maintaining meticulous records will be essential to the success of this role.
If you are detail-oriented, possess strong communication skills, and have a passion for public service, this is the perfect opportunity to contribute to a meaningful cause while advancing your career in government administration.
Responsibility
- Handle incoming taxpayer inquiries via phone, email, and in-person interactions with professionalism and efficiency.
- Provide accurate and up-to-date information on tax obligations, deadlines, and compliance requirements.
- Record and document taxpayer cases in the system, ensuring data integrity and confidentiality.
- Assist in resolving disputes or discrepancies related to tax filings and payments.
- Collaborate with internal teams to escalate complex issues and ensure timely resolution.
- Maintain a high standard of customer service, adhering to government guidelines and best practices.
- Prepare and submit reports on taxpayer interactions and case resolutions as required.
- Stay updated on changes in tax laws and regulations to provide accurate advice.
Qualifications
- Diploma or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- Minimum of 1-2 years of experience in customer service, administration, or a similar role.
- Strong knowledge of tax regulations and government administrative procedures is a plus.
- Excellent verbal and written communication skills in English.
- Proficient in using office software and databases for record-keeping.
- Ability to work independently and as part of a team in a fast-paced environment.
- High level of integrity and confidentiality when handling sensitive information.
- Willingness to work on a contract basis with potential for extension.