job description
Join Digits Trading Corporation as a Systems Engineer and play a pivotal role in managing and optimizing Apple and Windows endpoints while delivering cutting-edge technical solutions. Based in the vibrant tech hub of Canggu, Bali, you'll collaborate with a dynamic team to design, implement, and support IT infrastructure for our clients. This role offers a unique blend of technical expertise, pre-sales support, and customer engagement, making it ideal for professionals passionate about technology and innovation.
As a Systems Engineer, you will be responsible for ensuring seamless system performance, providing technical demonstrations, and guiding customers through complex IT solutions. Your work will directly impact our ability to deliver exceptional service and drive business growth in the competitive ICT sector.
If you thrive in a fast-paced environment and enjoy solving technical challenges, this is your opportunity to grow your career in one of Bali's most exciting tech companies.
Responsibility
- Manage and maintain Apple and Windows endpoints, ensuring optimal performance and security.
- Design and implement IT solutions tailored to client needs, including hardware and software configurations.
- Provide technical support during pre-sales activities, including product demonstrations and client consultations.
- Deliver technical presentations and training sessions to clients and internal teams.
- Troubleshoot and resolve system issues, ensuring minimal downtime and maximum efficiency.
- Collaborate with cross-functional teams to develop and deploy IT infrastructure projects.
- Stay updated with the latest industry trends and technologies to recommend innovative solutions.
- Document technical processes, configurations, and best practices for internal and client reference.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a Systems Engineer or similar role, with expertise in Apple and Windows environments.
- Strong knowledge of IT infrastructure, including networking, security, and system administration.
- Experience in pre-sales support, technical demonstrations, and customer-facing roles.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills to effectively engage with clients and teams.
- Certifications such as Microsoft Certified: Azure Administrator or Apple Certified Support Professional (ACSP) are a plus.
- Ability to work independently and collaboratively in a fast-paced environment.