job description
Are you ready to jumpstart your retail management career with one of Southeast Asia's fastest-growing home improvement retailers? MR.DIY is looking for motivated, energetic, and goal-oriented individuals to join our Supervisor Apprentice Program (SAP) in Kepala Batas, Penang.
As an SAP participant, you will undergo a structured development journey designed to transform you into a future retail leader. You will work closely with experienced store managers, gaining hands-on exposure to operational excellence, inventory management, and high-performance team leadership. If you have a passion for customer service and a drive for success, this is the perfect platform to accelerate your professional growth.
At MR.DIY, we pride ourselves on our 'Always Low Prices' culture and our commitment to providing a best-in-class shopping experience. Join us and be part of a dynamic environment where your contributions directly impact store success and your career trajectory.
Responsibility
- Assist the Store Manager in overseeing daily store operations to ensure efficiency and compliance.
- Lead and motivate junior staff members to achieve daily and monthly sales targets.
- Manage inventory levels, including stock replenishment, display organization, and quality control.
- Provide exceptional customer service by addressing inquiries and resolving complaints professionally.
- Monitor and enforce store safety, security, and cleanliness standards.
- Coordinate with regional offices for promotional activities and seasonal marketing campaigns.
- Prepare daily sales reports and perform basic administrative tasks as required.
Qualifications
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, or Degree in any field.
- Fresh graduates are highly encouraged to apply; retail experience is an added advantage.
- Strong leadership potential with a 'can-do' attitude and willingness to learn.
- Excellent communication skills in Malay and English.
- Ability to work on a rotational shift basis, including weekends and public holidays.
- Technically proficient in basic computer applications (MS Office).
- Demonstrated problem-solving skills and the ability to thrive in a fast-paced environment.