job description
Are you looking to launch your management career with one of the fastest-growing retailers in Southeast Asia? MR.DIY is proud to introduce our Supervisor Apprentice Program (SAP) at our Setiawangsa location. This structured development pathway is designed to fast-track high-potential individuals into leadership roles within our retail operations.
As an apprentice, you will gain hands-on experience in store management, team leadership, inventory control, and customer excellence. You will work directly under experienced Store Supervisors and Managers, learning the operational blueprint that has made MR.DIY a household name. If you are energetic, results-driven, and passionate about retail excellence, this is the perfect opportunity to build a long-term career with a market leader.
Responsibility
- Assist in daily retail store operations, ensuring smooth workflow and efficiency.
- Lead and motivate store associates to achieve daily and monthly sales targets.
- Manage inventory levels, including replenishment, stock display, and stock taking processes.
- Maintain high standards of store cleanliness, visual merchandising, and product safety.
- Resolve customer inquiries and complaints professionally to ensure a positive shopping experience.
- Participate in administrative tasks, including scheduling, reporting, and basic financial tracking.
- Implement company-wide promotional activities and marketing campaigns at the store level.
Qualifications
- Minimum Diploma or Bachelor's Degree in Business Management, Retail Management, or a related field.
- Fresh graduates are highly encouraged to apply; prior retail experience is a plus.
- Strong interpersonal skills with the ability to lead and influence team members.
- Proficiency in English and Bahasa Malaysia; ability to speak other local dialects is an advantage.
- Must be willing to work on a rotational shift basis, including weekends and public holidays.
- Highly organized, reliable, and possessing a strong sense of accountability.
- Basic computer literacy, particularly in Microsoft Office and POS systems.