job description
Join Erajaya, a leading retail company, as a Store Supervisor in beautiful Bali! We are looking for dynamic and customer-focused individuals to lead our retail teams in key locations such as Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung. As a Store Supervisor, you will play a crucial role in ensuring a safe, clean, and welcoming store environment for both employees and customers. This is a fantastic opportunity to grow your career in retail management while enjoying the vibrant culture and lifestyle of Bali.
At Erajaya, we value leadership, teamwork, and a passion for delivering exceptional customer service. If you are a motivated individual with a keen eye for detail and a drive to succeed, we want you on our team!
Responsibility
- Oversee daily store operations, ensuring smooth and efficient processes.
- Maintain a safe and clean store environment for employees and customers.
- Lead and motivate the store team to achieve sales targets and customer service goals.
- Handle customer inquiries and resolve complaints in a professional manner.
- Monitor inventory levels and coordinate with the supply chain team to ensure product availability.
- Conduct regular staff training to enhance product knowledge and customer service skills.
- Ensure compliance with company policies and procedures.
- Prepare and submit daily, weekly, and monthly reports on store performance.
Qualifications
- Minimum of a Senior High School diploma; a Bachelor's degree is a plus.
- Proven experience in a retail or customer service role, with at least 1 year in a supervisory capacity.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic computer skills and familiarity with retail management software.
- Flexibility to work in shifts, including weekends and holidays.
- Passion for retail and a commitment to delivering exceptional customer service.