job description
Join Kawan Lama Group, a leading name in retail and consumer products, as a Store Supervisor in beautiful Bali! We are seeking a dynamic and customer-focused leader to oversee our retail operations across key locations including Canggu, Ubud, Denpasar, and more. This is your chance to grow your career in a thriving industry while enjoying the vibrant culture of Bali.
As a Store Supervisor, you will play a pivotal role in driving sales, ensuring exceptional customer service, and leading a motivated team. You will be responsible for maintaining store standards, optimizing inventory, and creating a positive shopping experience for our valued customers. If you have a passion for retail and leadership, we want to hear from you!
At Kawan Lama Group, we believe in fostering talent and providing opportunities for growth. You will receive comprehensive training, competitive compensation, and the chance to work in some of Bali's most exciting locations. Don't miss this opportunity to take your retail career to the next level!
Responsibility
- Lead and motivate a team of retail associates to achieve sales targets and deliver outstanding customer service.
- Oversee daily store operations, including opening and closing procedures, cash handling, and inventory management.
- Ensure the store is well-stocked, organized, and visually appealing to enhance the customer shopping experience.
- Monitor and analyze sales performance, providing reports and recommendations to management.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Train and develop staff to improve their product knowledge, sales techniques, and customer service skills.
- Implement and enforce company policies, procedures, and standards to maintain a safe and productive work environment.
- Collaborate with the management team to plan and execute promotional events and sales strategies.
Qualifications
- Minimum of 2 years of experience in a retail supervisory or management role.
- Proven track record of achieving sales targets and leading a team.
- Excellent communication, interpersonal, and leadership skills.
- Strong organizational and problem-solving abilities.
- Proficiency in using retail management software and POS systems.
- Ability to work flexible hours, including weekends and holidays.
- Familiarity with retail trends, customer service best practices, and inventory management.
- High school diploma or equivalent; a degree in business or related field is a plus.