job description
Join Lava Cheese Chicken, East Java's boldest fried chicken brand, as we expand our presence in Bali! We're looking for a dynamic Store Supervisor to lead our team and drive operational excellence in our high-energy retail environment. This is your chance to grow with a rising brand, develop your leadership skills, and be part of a company that's redefining the fried chicken experience.
As a Store Supervisor, you'll play a pivotal role in maintaining our high standards of customer service, team management, and operational efficiency. You'll have the opportunity to make a real impact on our business while enjoying a competitive salary, career growth opportunities, and the chance to work in Bali's vibrant hospitality scene.
If you're passionate about food service, have a knack for leadership, and want to be part of an exciting brand's journey, we want to hear from you!
Responsibility
- Lead and motivate a team of staff to deliver exceptional customer service
- Oversee daily store operations including opening/closing procedures
- Ensure compliance with food safety and hygiene standards
- Manage inventory and place orders to maintain optimal stock levels
- Handle customer inquiries and resolve complaints professionally
- Train and develop team members to enhance their skills and performance
- Monitor sales performance and implement strategies to meet targets
- Maintain a clean, organized, and visually appealing store environment
Qualifications
- Minimum 2 years of experience in retail or food service supervision
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Basic computer skills for inventory and sales reporting
- Ability to work flexible hours including weekends and holidays
- Knowledge of food safety and hygiene regulations
- Customer-focused mindset with problem-solving skills
- High school diploma or equivalent; higher education is a plus