job description
Join FamilyMart, a leading global convenience store chain, as a Store Supervisor in beautiful Bali! We are seeking a dynamic and customer-focused individual to lead our team and ensure smooth store operations. This is a fantastic opportunity to grow your career in retail management while enjoying the vibrant culture and lifestyle of Bali.
As a Store Supervisor, you will play a key role in maintaining high standards of customer service, managing inventory, and driving sales. You will lead a team of dedicated staff, ensuring they are motivated and well-trained to deliver exceptional service. If you are passionate about retail, leadership, and making a difference, we want you on our team!
FamilyMart offers a competitive salary, comprehensive training, and opportunities for career advancement. Apply now and take the next step in your retail career in one of the world's most sought-after destinations!
Responsibility
- Oversee daily store operations, including opening and closing procedures.
- Lead, train, and motivate a team of store associates to deliver outstanding customer service.
- Ensure inventory levels are maintained and stock is replenished in a timely manner.
- Monitor sales performance and implement strategies to achieve targets.
- Maintain store cleanliness, organization, and compliance with health and safety regulations.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Manage cash handling procedures and ensure accuracy in financial transactions.
- Collaborate with the store manager to implement promotional campaigns and marketing initiatives.
Qualifications
- Minimum of 2 years of experience in a retail or customer service role, with at least 1 year in a supervisory capacity.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Basic computer skills and familiarity with point-of-sale (POS) systems.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent; additional education in business or retail management is a plus.
- Fluency in English and Bahasa Indonesia.
- Passion for delivering exceptional customer service and driving sales.