job description
Join Alfamart, a leading retail chain, as a Store Operations Team Member in beautiful Bali! Be part of a dynamic team that ensures smooth store operations, delivers exceptional customer service, and drives sales in our fast-paced retail environment. This is your chance to grow with a reputable company while enjoying the vibrant culture and lifestyle of Bali.
As a Store Operations Team Member, you will play a crucial role in maintaining store standards, managing inventory, and creating a welcoming shopping experience for our customers. Whether you're assisting shoppers, restocking shelves, or handling transactions, your contributions will directly impact our store's success.
If you're passionate about retail, thrive in a team-oriented setting, and want to advance your career with a company that values its employees, apply now and be first in line for this exciting opportunity!
Responsibility
- Provide excellent customer service by assisting shoppers with inquiries, product locations, and purchases.
- Operate cash registers, handle transactions, and ensure accurate cash handling procedures.
- Maintain store cleanliness, organization, and visual merchandising standards to enhance the shopping experience.
- Monitor inventory levels, restock shelves, and assist with inventory counts to prevent stockouts.
- Follow company policies and procedures, including safety, security, and loss prevention protocols.
- Collaborate with team members to achieve daily sales targets and operational goals.
- Handle customer complaints or issues professionally and escalate concerns to management when necessary.
- Participate in training programs to stay updated on product knowledge, promotions, and store operations.
Qualifications
- High school diploma or equivalent; additional education or retail experience is a plus.
- Strong communication and interpersonal skills to engage with customers and team members effectively.
- Basic math skills for handling cash transactions and inventory management.
- Ability to work in a fast-paced environment, multitask, and adapt to changing priorities.
- Reliable, punctual, and committed to maintaining a positive attitude.
- Willingness to work flexible schedules, including weekends and holidays.
- Physical ability to stand for extended periods, lift moderate weights, and perform repetitive tasks.
- Familiarity with retail software or point-of-sale (POS) systems is an advantage.