job description
Join GMG as a Store Manager / Retail Manager and lead a dynamic retail team in Bali’s most vibrant locations. You will be responsible for driving sales, delivering exceptional customer experiences, and ensuring smooth store operations. This is a fantastic opportunity for a results-driven leader to make an impact in the retail industry while enjoying the unique lifestyle Bali has to offer.
As a Store Manager, you will oversee daily operations, mentor your team, and implement strategies to achieve business goals. Your leadership will shape the store’s success, fostering a positive work environment and maintaining high standards of service. If you are passionate about retail, customer satisfaction, and team development, we want you on our team!
Responsibility
- Lead and motivate a team of retail associates to deliver outstanding customer service and meet sales targets.
- Oversee daily store operations, including inventory management, visual merchandising, and cash handling.
- Develop and implement sales strategies to drive revenue growth and enhance customer engagement.
- Ensure compliance with company policies, procedures, and health & safety regulations.
- Monitor and analyze sales performance, providing reports and actionable insights to senior management.
- Handle customer inquiries, complaints, and feedback professionally and efficiently.
- Train and coach staff to improve product knowledge, sales techniques, and customer service skills.
- Maintain a clean, organized, and visually appealing store environment.
Qualifications
- Proven experience as a Store Manager or Retail Manager in a fast-paced retail environment.
- Strong leadership and team management skills with a track record of achieving sales targets.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in retail management software and POS systems.
- Ability to work flexible hours, including weekends and holidays, as required.
- Customer-focused mindset with a passion for delivering exceptional service.
- Knowledge of inventory management, visual merchandising, and retail operations.
- Bachelor’s degree in Business, Retail Management, or a related field is a plus.