job description
Join Vogue Concepts as a Store Manager for Puma Fora and lead a dynamic retail team in Bali's most vibrant locations. This role offers a unique opportunity to drive sales, enhance customer experiences, and shape the success of a premium sportswear brand in a thriving market.
As the Store Manager, you will oversee daily operations, mentor staff, and ensure the store reflects Puma's brand identity through exceptional visual merchandising and customer service. Your leadership will directly impact store performance, team morale, and customer loyalty.
If you are a results-driven retail professional with a passion for fashion and sportswear, this is your chance to grow your career in a fast-paced, rewarding environment.
Responsibility
- Achieve and exceed monthly sales targets through effective team leadership and customer engagement strategies.
- Oversee daily store operations, including opening/closing procedures, cash handling, and inventory management.
- Train, mentor, and supervise store staff to deliver outstanding customer service and uphold brand standards.
- Implement visual merchandising guidelines to create an appealing and on-brand store environment.
- Monitor inventory levels, conduct stock audits, and coordinate with the supply chain to ensure product availability.
- Resolve customer complaints professionally and ensure a positive shopping experience.
- Analyze sales reports and market trends to develop actionable strategies for business growth.
- Ensure compliance with company policies, health and safety regulations, and loss prevention measures.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field (or equivalent experience).
- Minimum of 3 years of retail management experience, preferably in fashion or sportswear.
- Proven track record of meeting or exceeding sales targets and driving team performance.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in inventory management systems and POS software.
- Excellent problem-solving abilities and a customer-centric mindset.
- Flexibility to work evenings, weekends, and holidays as required.
- Fluency in English; knowledge of Indonesian is a plus.