job description
Join Demetrio's Pizzeria, a beloved name in authentic Italian cuisine, and take the helm as our Store Manager in the vibrant heart of Bali! Weâre looking for a dynamic leader who thrives in a fast-paced, customer-centric environment to drive operational excellence, foster team growth, and deliver unforgettable dining experiences. If youâre passionate about food, people, and creating a warm, welcoming atmosphere, this is your chance to make a real impact in one of Baliâs most exciting hospitality scenes.
As the face of our pizzeria, youâll oversee daily operations, ensuring smooth service, high standards of food quality, and exceptional customer satisfaction. Youâll lead a talented team of staff, mentor them to reach their full potential, and cultivate a positive work culture that reflects our commitment to excellence. From managing inventory and controlling costs to implementing marketing initiatives and maintaining health and safety standards, youâll play a pivotal role in shaping the success of our Bali locations.
Baliâs thriving tourism and expat community mean no two days are the sameâwhether youâre welcoming locals, digital nomads, or international travelers, youâll have the opportunity to create memorable moments that keep guests coming back. With a focus on sustainability, innovation, and community, Demetrioâs Pizzeria is more than just a restaurant; itâs a place where people gather, connect, and enjoy the best of Italian hospitality. If youâre ready to grow with a brand that values passion, creativity, and results, weâd love to hear from you!
Why join us?
- Lead with Purpose: Make a tangible difference in a growing brand with a loyal customer base.
- Career Growth: Opportunities for advancement in a company that invests in its people.
- Work-Life Balance: Competitive salary, flexible scheduling, and a supportive team environment.
- Cultural Experience: Immerse yourself in Baliâs rich culture while working in a dynamic, international setting.
Responsibility
- Oversee daily operations of the pizzeria, ensuring efficient service, food quality, and customer satisfaction.
- Lead, train, and motivate a team of staff, fostering a positive and productive work environment.
- Manage inventory, control costs, and optimize profitability while maintaining high standards.
- Develop and implement marketing strategies to drive foot traffic and enhance brand visibility.
- Ensure compliance with health, safety, and hygiene regulations at all times.
- Handle customer inquiries, feedback, and complaints professionally to maintain a stellar reputation.
- Monitor sales performance, analyze trends, and adjust strategies to meet business goals.
- Collaborate with the corporate team to align with brand standards and operational best practices.
Qualifications
- Proven experience as a Store Manager, Restaurant Manager, or Supervisor in the food and beverage industry, preferably in a pizzeria or casual dining setting.
- Strong leadership skills with the ability to inspire, mentor, and develop a team.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- Solid understanding of inventory management, cost control, and financial reporting.
- Experience with POS systems, scheduling software, and basic Microsoft Office tools.
- Passion for customer service and a commitment to delivering exceptional dining experiences.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of health and safety regulations in the food service industry.