job description
Join Robinsons Toys, Inc. as a Store Manager in Cebu City and lead a dynamic team in delivering exceptional retail experiences. As a Store Manager, you will oversee daily operations, drive sales, and ensure customer satisfaction in one of the leading toy retail brands in the Philippines. This role offers a unique opportunity to grow your career in retail management while contributing to a fun and engaging shopping environment.
At Robinsons Toys, Inc., we value leadership, creativity, and a passion for customer service. If you are a motivated individual with a proven track record in retail management, we invite you to apply and become part of our success story.
Responsibility
- Oversee daily store operations, including sales, inventory management, and customer service.
- Lead, train, and motivate a team of sales associates to achieve sales targets and deliver exceptional service.
- Ensure the store meets all visual merchandising and operational standards.
- Monitor inventory levels, place orders, and manage stock to meet customer demand.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Develop and implement strategies to drive sales growth and improve store performance.
- Maintain a clean, organized, and safe store environment.
- Collaborate with the regional management team to align store goals with company objectives.
Qualifications
- Bachelor's degree in Business Administration, Retail Management, or a related field.
- Minimum of 3 years of experience in retail management, preferably in a toy or consumer goods store.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proven track record of achieving sales targets and improving store performance.
- Knowledge of inventory management and visual merchandising.
- Ability to work flexible hours, including weekends and holidays.
- Passion for customer service and a commitment to delivering exceptional shopping experiences.