job description
Join Erajaya as a Store Leader - Urban Republic Semarang (Supervisor) and take the helm of a dynamic retail environment in Bali's most vibrant locations. This role is perfect for a driven leader who thrives in fast-paced settings, ensuring operational excellence while driving sales growth. You will play a pivotal role in shaping the customer experience, leading a high-performing team, and contributing to strategic store expansion initiatives.
As a Store Leader, you will be responsible for achieving sales targets, optimizing store performance, and fostering a culture of excellence. Your insights will directly influence store enhancements and expansion strategies, making this a key position for career growth within the retail industry.
If you are passionate about retail leadership, customer engagement, and driving business success, this is your opportunity to shine in one of Bali's most exciting retail brands.
Responsibility
- Lead and motivate the store team to achieve and exceed sales targets while maintaining high customer service standards.
- Develop and implement strategic sales plans to drive revenue growth and enhance store performance.
- Oversee daily store operations, including inventory management, visual merchandising, and staff scheduling.
- Provide insightful feedback and recommendations for store expansion, layout improvements, and customer experience enhancements.
- Monitor and analyze sales data to identify trends, opportunities, and areas for improvement.
- Ensure compliance with company policies, procedures, and retail standards.
- Foster a positive and collaborative work environment, promoting teamwork and professional development.
- Act as the primary point of contact for customer inquiries, complaints, and escalations, ensuring timely and satisfactory resolutions.
Qualifications
- Minimum of 3 years of experience in a retail leadership or supervisory role, preferably in fashion or consumer goods.
- Proven track record of achieving sales targets and driving store performance.
- Strong leadership and team management skills, with the ability to inspire and develop staff.
- Excellent communication and interpersonal skills, with a customer-centric approach.
- Analytical mindset with the ability to interpret sales data and make data-driven decisions.
- Familiarity with retail operations, inventory management, and visual merchandising.
- Flexibility to work in a fast-paced environment, including weekends and holidays.
- Bachelor's degree in Business, Retail Management, or a related field is a plus.