job description
Join The Supreme HR Advisory as a Clinic Assistant in our state-of-the-art Specialist Clinic located in the vibrant heart of Kuta, Bali. This is a unique opportunity to contribute to a high-standard healthcare environment while enjoying the dynamic lifestyle of one of Indonesia’s most sought-after destinations.
As a Clinic Assistant, you will play a pivotal role in ensuring smooth clinic operations, delivering exceptional patient care, and supporting medical professionals in a fast-paced yet rewarding setting. Your organizational skills, attention to detail, and passion for healthcare will be key to enhancing patient experiences and maintaining the clinic’s reputation for excellence.
Whether you’re assisting with administrative tasks, managing patient records, or coordinating appointments, your work will directly impact the efficiency and quality of care provided. This role offers a competitive salary, professional growth opportunities, and the chance to work in a multicultural team within Bali’s thriving healthcare sector.
Responsibility
- Assist medical staff with patient intake, including registration, vital signs measurement, and medical history documentation.
- Manage appointment scheduling, follow-ups, and patient reminders using clinic management software.
- Maintain accurate and confidential patient records in compliance with healthcare regulations.
- Prepare examination rooms, sterilize equipment, and ensure a clean, safe, and organized clinical environment.
- Handle administrative duties such as billing, insurance claims, and inventory management for medical supplies.
- Provide exceptional customer service by addressing patient inquiries, concerns, and requests with professionalism and empathy.
- Coordinate with specialists, nurses, and other healthcare professionals to ensure seamless patient care.
- Assist in minor medical procedures and support diagnostic processes as directed by healthcare providers.
Qualifications
- Diploma or certificate in Nursing, Medical Assistance, or a related healthcare field (preferred).
- Minimum 1-2 years of experience as a Clinic Assistant, Medical Receptionist, or in a similar healthcare support role.
- Strong knowledge of medical terminology, clinical procedures, and healthcare compliance standards.
- Proficiency in using electronic health record (EHR) systems and Microsoft Office applications.
- Excellent communication and interpersonal skills, with fluency in English (additional languages are a plus).
- High attention to detail, organizational skills, and the ability to multitask in a fast-paced environment.
- Compassionate and patient-centered approach with a commitment to maintaining confidentiality.
- Willingness to work flexible hours, including weekends or evenings, as required by clinic operations.