job description
Join Med-Metrix International as a Remote Physician Scheduler and play a pivotal role in optimizing healthcare operations from the comfort of Baliâs vibrant workspaces. This 100% work-from-home position offers the unique opportunity to balance professional excellence with the islandâs inspiring lifestyle.
As a Physician Scheduler, you will serve as the backbone of our healthcare coordination team, ensuring seamless scheduling, communication, and administrative support for physicians and medical staff. Your organizational skills and attention to detail will directly enhance patient care efficiency while contributing to a global healthcare network.
Ideal for detail-oriented professionals with a passion for healthcare administration, this role combines flexibility, impact, and growth in a dynamic international environment. Whether youâre based in Cangguâs digital nomad hubs or the serene landscapes of Ubud, youâll thrive in a role that values precision, empathy, and proactive problem-solving.
Responsibility
- Coordinate and manage physician schedules, including appointments, follow-ups, and on-call rotations, ensuring optimal time utilization and minimal conflicts.
- Liaise with healthcare providers, patients, and administrative staff to confirm, reschedule, or cancel appointments as needed.
- Maintain accurate and up-to-date electronic health records (EHR) and scheduling systems, adhering to data privacy and compliance standards.
- Proactively identify scheduling inefficiencies and propose solutions to improve workflow and patient access to care.
- Handle urgent scheduling requests and last-minute changes with professionalism and adaptability.
- Generate and distribute daily, weekly, and monthly schedules for physicians and clinical teams.
- Collaborate with cross-functional teams to align scheduling with operational, financial, and patient care goals.
- Provide exceptional customer service to internal and external stakeholders, resolving scheduling-related inquiries promptly.
Qualifications
- Bachelorâs degree in Healthcare Administration, Business, or related field (or equivalent work experience).
- Minimum 2+ years of experience in medical scheduling, administrative support, or healthcare coordination.
- Proficiency in EHR/EMR systems (e.g., Epic, Cerner) and Microsoft Office Suite (Excel, Outlook).
- Strong organizational, multitasking, and time-management skills with the ability to prioritize tasks in a fast-paced environment.
- Excellent written and verbal communication skills in English; additional languages are a plus.
- High degree of accuracy, discretion, and confidentiality when handling sensitive patient and provider information.
- Ability to work independently with minimal supervision in a remote setting.
- Familiarity with telemedicine platforms and virtual collaboration tools (e.g., Zoom, Slack).