job description
Join Optum as a Software Engineer (Application Support Engineer) specializing in cybersecurity tools like Microsoft Sentinel, Splunk, and CrowdStrike. In this role, you will play a critical part in ensuring the security, performance, and reliability of our enterprise applications while collaborating with cross-functional teams to mitigate risks and enhance system resilience.
Based in beautiful Bali, this position offers a unique opportunity to work in a dynamic, global environment while enjoying the island's vibrant culture and work-life balance. If you are passionate about cybersecurity, application support, and driving operational excellence, we want to hear from you!
Responsibility
- Monitor and maintain enterprise applications using Microsoft Sentinel, Splunk, and CrowdStrike to detect and respond to security threats.
- Provide Tier 2/3 support for application-related incidents, ensuring timely resolution and minimal downtime.
- Collaborate with DevOps and Security teams to implement best practices for application security and performance.
- Develop and maintain documentation for incident response procedures, troubleshooting guides, and system configurations.
- Analyze logs and security alerts to identify potential vulnerabilities and recommend corrective actions.
- Participate in on-call rotations to address critical incidents outside of business hours.
- Automate repetitive tasks using scripting (Python, PowerShell, or Bash) to improve efficiency.
- Stay updated with emerging cybersecurity threats and industry trends to enhance our security posture.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum 3 years of experience in application support, cybersecurity, or a similar role.
- Hands-on experience with Microsoft Sentinel, Splunk, and CrowdStrike.
- Strong understanding of SIEM tools, log analysis, and incident response.
- Proficiency in scripting languages such as Python, PowerShell, or Bash.
- Familiarity with cloud platforms (Azure, AWS) and containerization (Docker, Kubernetes) is a plus.
- Excellent problem-solving skills and the ability to work under pressure.
- Strong communication skills to collaborate with global teams.