job description
Join Satya Langgeng Sentosa, a leading provider of premium tile solutions in Bali, as a Showroom Sales Consultant. In this dynamic role, you will serve as the face of our brand, delivering exceptional customer service while guiding clients through their tile selection journey. Your expertise will help customers visualize and choose the perfect materials for their residential or commercial projects, ensuring satisfaction and long-term loyalty.
Based in our Denpasar showroom, you’ll work in a vibrant, design-focused environment, collaborating with a team of professionals passionate about architecture, interior design, and high-quality craftsmanship. This is an ideal opportunity for a motivated sales professional with a keen eye for detail and a passion for customer engagement.
Bali’s booming construction and hospitality sectors offer immense growth potential, making this role both rewarding and future-proof. Whether you’re assisting homeowners, contractors, or designers, your consultative approach will drive sales and elevate our brand’s reputation.
Responsibility
- Provide expert consultation to customers on tile selection, including materials, colors, patterns, and finishes to match their design and functional needs.
- Demonstrate in-depth knowledge of product features, benefits, and applications to guide purchasing decisions.
- Develop and maintain strong relationships with clients, including architects, interior designers, and contractors, to foster repeat business.
- Achieve and exceed monthly sales targets through proactive customer engagement and upselling techniques.
- Assist in showroom operations, including inventory management, product displays, and maintaining a clean, organized workspace.
- Stay updated on industry trends, new product launches, and competitor offerings to provide informed recommendations.
- Handle customer inquiries, complaints, and after-sales support with professionalism and efficiency.
- Collaborate with the marketing team to promote showroom events, sales campaigns, and new collections.
Qualifications
- Minimum 2 years of experience in sales, preferably in retail, home improvement, or luxury products.
- Proven track record of meeting or exceeding sales targets in a customer-facing role.
- Excellent communication and interpersonal skills, with the ability to build rapport with diverse clients.
- Strong understanding of tile materials, installation processes, and design principles (training provided for the right candidate).
- Fluent in English and Indonesian; additional languages are a plus.
- Self-motivated, results-driven, and able to work independently as well as part of a team.
- Professional appearance and a passion for interior design or architecture.
- Willingness to work flexible hours, including weekends, to accommodate customer needs.