job description
Are you energetic, reliable, and passionate about providing excellent customer service? KK Super Mart, one of Malaysia's leading convenience store chains, is seeking a dedicated Shop Assistant to join our team in Shah Alam, Seksyen U16 (SU16). As a vital member of our store operations, you will play a key role in maintaining our high standards of service and ensuring a seamless shopping experience for our local community.
In this full-time role, you will be the face of the brand, assisting customers, managing inventory, and contributing to a positive team environment. We offer a fast-paced work setting where your hard work is recognized and career growth is encouraged. Whether you are a fresh graduate or an experienced retail professional, we invite you to grow your career with a stable and expanding retail leader.
Responsibility
- Greet customers warmly and provide attentive, professional service at all times.
- Handle POS terminal transactions, including cash management, credit card processing, and E-wallet payments accurately.
- Ensure store shelves are well-stocked, organized, and properly labeled with current pricing.
- Monitor inventory levels and assist in regular stock counts to maintain operational efficiency.
- Maintain high standards of store cleanliness, including aisles, checkout counters, and storage areas.
- Promote ongoing store promotions and loyalty programs to drive sales and customer engagement.
- Follow all company safety, security, and operational policies to ensure a secure store environment.
Qualifications
- Minimum SPM qualification or equivalent.
- Willingness to work on a rotational shift basis, including weekends and public holidays.
- Possess a friendly and approachable demeanor with strong communication skills.
- Ability to work independently with minimal supervision and as part of a team.
- Prior experience in retail, F&B, or customer service is considered an advantage but not mandatory.
- Basic proficiency in Bahasa Malaysia and English is preferred.
- Strong sense of responsibility, punctuality, and commitment to store performance.