job description
Join Samgyupsalamat, a leading name in the hospitality industry, as a Shift Manager in our vibrant locations across Bali. We are seeking a dynamic and customer-focused individual to oversee our restaurant operations and ensure an exceptional dining experience for our guests. This role is perfect for someone with a passion for hospitality, strong leadership skills, and a commitment to delivering top-notch service.
As a Shift Manager, you will play a crucial role in maintaining the high standards of our restaurant, managing staff, and ensuring smooth operations during your shift. You will have the opportunity to work in a fast-paced and exciting environment, where your contributions will directly impact the success of our business.
If you are a motivated individual with a knack for leadership and a desire to grow in the hospitality industry, we invite you to apply and become a part of our team at Samgyupsalamat.
Responsibility
- Oversee daily restaurant operations during assigned shifts, ensuring smooth and efficient service.
- Manage and lead a team of staff, providing guidance, support, and training as needed.
- Ensure high standards of customer service, addressing any guest concerns or complaints promptly and professionally.
- Monitor and maintain inventory levels, placing orders for supplies and ensuring stock is adequately managed.
- Implement and enforce health and safety regulations, maintaining a clean and safe working environment.
- Assist in the development and implementation of operational policies and procedures.
- Conduct regular staff meetings to communicate updates, goals, and expectations.
- Collaborate with the management team to achieve business objectives and improve overall performance.
Qualifications
- Proven experience in a managerial role within the hospitality or food service industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Knowledge of health and safety regulations in the food service industry.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Basic computer skills and familiarity with point-of-sale (POS) systems.
- A passion for delivering exceptional customer service and a commitment to continuous improvement.