job description
Join Samgyupsalamat, a leading name in the hospitality industry, as a Shift Manager in beautiful Bali! We are seeking a dynamic and customer-focused leader to oversee our restaurant operations and ensure an exceptional dining experience for our guests. If you have a passion for hospitality, strong leadership skills, and a commitment to excellence, this is the perfect opportunity for you.
As a Shift Manager, you will play a pivotal role in maintaining the high standards of service that Samgyupsalamat is known for. You will lead a team of dedicated professionals, manage daily operations, and create a welcoming atmosphere for our guests. This role offers a competitive salary, opportunities for career growth, and the chance to work in one of Bali's most vibrant culinary scenes.
If you are ready to take the next step in your hospitality career, apply now and become part of the Samgyupsalamat family!
Responsibility
- Oversee daily restaurant operations, ensuring smooth and efficient service during your shift.
- Lead, train, and motivate the team to deliver exceptional customer service and maintain high standards.
- Manage staff scheduling, ensuring adequate coverage and optimal performance.
- Monitor inventory levels and place orders for supplies as needed to avoid shortages.
- Handle customer inquiries, complaints, and feedback professionally and promptly.
- Ensure compliance with health, safety, and sanitation standards at all times.
- Assist in the development and implementation of operational policies and procedures.
- Collaborate with the management team to achieve sales targets and business objectives.
Qualifications
- Proven experience in a leadership role within the hospitality or restaurant industry.
- Strong interpersonal and communication skills to effectively manage a team and interact with guests.
- Excellent problem-solving abilities and the capacity to handle high-pressure situations.
- Knowledge of food safety regulations and best practices in restaurant management.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficiency in using restaurant management software and POS systems.
- A customer-centric mindset with a passion for delivering outstanding service.
- Fluency in English; knowledge of additional languages is a plus.