job description
Join Jollibee Foods Corporation, a leading name in the food industry, as a Shift Manager in the vibrant city of Taguig. This role offers a unique opportunity to lead a dynamic team, ensure operational excellence, and uphold the highest standards of food safety and customer service. If you are passionate about leadership, quality, and driving success in a fast-paced environment, this is the perfect role for you.
As a Shift Manager, you will play a pivotal role in maintaining the smooth operation of our store, ensuring compliance with food safety regulations, and delivering an exceptional customer experience. Your leadership will inspire your team to achieve excellence, making every shift a success.
Responsibility
- Oversee daily store operations, ensuring compliance with food safety, sanitation, and cleanliness standards.
- Lead and motivate a team of staff to deliver high-quality service and maintain operational efficiency.
- Monitor inventory levels and place orders to ensure adequate stock of supplies and ingredients.
- Handle customer inquiries and resolve complaints in a professional and timely manner.
- Conduct regular staff training to enhance skills and ensure adherence to company policies.
- Prepare and submit daily reports on sales, inventory, and operational performance.
- Ensure the store meets all health and safety regulations and passes inspections.
- Collaborate with other managers to implement promotional activities and drive sales.
Qualifications
- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- Proven experience in a managerial role within the food service or retail industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Knowledge of food safety regulations and best practices.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Proficient in using POS systems and basic computer applications.
- Customer-focused mindset with a passion for delivering exceptional service.