job description
Join Kurnia Panen Lestari, a dynamic and growing company, as an E-Commerce Sales Administrator in the heart of Bali. This is your chance to thrive in a collaborative work environment while building a promising career in the fast-paced world of online retail.
As part of our team, you will play a pivotal role in managing sales operations, ensuring smooth order processing, and enhancing customer satisfaction. Based in vibrant locations like Canggu, Ubud, or Denpasar, you’ll enjoy a work-life balance in one of Indonesia’s most sought-after destinations.
We offer competitive compensation, professional growth opportunities, and the chance to work with a passionate team dedicated to excellence in e-commerce.
Responsibility
- Manage and process e-commerce orders efficiently, ensuring accuracy and timely fulfillment.
- Coordinate with logistics and warehouse teams to track shipments and resolve delivery issues.
- Monitor inventory levels and update product listings across multiple online platforms.
- Handle customer inquiries, complaints, and returns with professionalism and efficiency.
- Generate sales reports and analyze performance metrics to identify trends and opportunities.
- Collaborate with marketing teams to execute promotions and campaigns to drive sales.
- Maintain accurate records of transactions, customer interactions, and inventory movements.
- Ensure compliance with company policies and e-commerce platform guidelines.
Qualifications
- Minimum 1-2 years of experience in e-commerce administration, sales support, or a related field.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficiency in using e-commerce platforms (e.g., Tokopedia, Shopee, Lazada, or WooCommerce).
- Excellent communication skills in both English and Indonesian (written and verbal).
- Familiarity with inventory management systems and basic data analysis tools (e.g., Excel, Google Sheets).
- Customer-focused mindset with a problem-solving approach.
- Ability to work independently and as part of a team in a remote or hybrid setting.
- Bachelor’s degree in Business Administration, Marketing, or a related field is a plus.