job description
Join MiCARE Group, a leading healthcare provider dedicated to delivering compassionate and high-quality medical services. As a Service Provider Executive, you will play a pivotal role in ensuring seamless healthcare delivery, fostering patient satisfaction, and supporting our mission to make healthcare more accessible and dependable.
Based in the vibrant regions of Bali, including Canggu, Ubud, Denpasar, and more, this role offers a unique opportunity to work in a dynamic environment while contributing to a team of caring, courageous, and dedicated professionals. If you are passionate about healthcare and thrive in a collaborative setting, we invite you to be part of our journey.
At MiCARE Group, we value innovation, integrity, and a patient-centric approach. This position is ideal for individuals who are eager to grow their career in the healthcare sector while making a meaningful impact on the community.
Responsibility
- Coordinate and manage healthcare service delivery to ensure efficiency and patient satisfaction.
- Liaise with medical professionals, patients, and internal teams to facilitate smooth operations.
- Maintain accurate records of patient interactions, service requests, and follow-ups.
- Assist in the implementation of healthcare programs and initiatives.
- Provide administrative support, including scheduling, documentation, and reporting.
- Ensure compliance with healthcare regulations and company policies.
- Address patient inquiries and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to improve service quality and operational workflows.
Qualifications
- Diploma or Bachelor's degree in Healthcare Administration, Nursing, or a related field.
- Minimum of 2 years of experience in healthcare services, customer service, or a similar role.
- Strong communication and interpersonal skills.
- Proficiency in medical terminology and healthcare processes.
- Ability to multitask and work effectively in a fast-paced environment.
- Familiarity with healthcare software and administrative tools.
- Compassionate and patient-focused mindset.
- Fluency in English; additional languages are a plus.