job description
Join Infinity Medical Sdn Bhd as a Service Engineer and play a pivotal role in ensuring the seamless operation of medical equipment across Bali. This is a unique opportunity to work in a dynamic environment, providing technical expertise and support to healthcare facilities. You will be responsible for installation, maintenance, troubleshooting, and customer training, ensuring that medical devices operate at peak performance. If you are passionate about engineering and healthcare technology, this role offers a rewarding career path with opportunities for growth and development.
As a Service Engineer, you will collaborate with a team of professionals dedicated to delivering high-quality service and support. Your technical skills and problem-solving abilities will directly impact patient care and operational efficiency. This role is ideal for individuals who thrive in hands-on environments and are committed to excellence in technical service.
Responsibility
- Perform installation, maintenance, and repairs of medical equipment to ensure optimal functionality.
- Conduct troubleshooting and diagnostics to identify and resolve technical issues efficiently.
- Provide comprehensive training to healthcare staff on the proper use and maintenance of medical devices.
- Offer technical support and guidance to customers, addressing inquiries and resolving concerns promptly.
- Prepare detailed reports on service activities, equipment performance, and maintenance schedules.
- Collaborate with the engineering team to commission new equipment and ensure compliance with industry standards.
- Maintain accurate records of service visits, repairs, and customer interactions.
- Stay updated with the latest advancements in medical technology and industry best practices.
Qualifications
- Diploma or Bachelor's degree in Engineering, Biomedical Engineering, or a related field.
- Proven experience in servicing and maintaining medical equipment, preferably in a healthcare setting.
- Strong technical skills with the ability to diagnose and repair complex equipment.
- Excellent communication and interpersonal skills for effective customer interaction.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Familiarity with industry regulations and compliance standards for medical devices.
- Willingness to travel to various locations across Bali as required.
- Certification in medical equipment servicing is a plus.