job description
Join CLOUD Soft Treats and become part of a dynamic team in the heart of Bali's vibrant hospitality scene! We are a rapidly growing company dedicated to delivering exceptional customer experiences through our soft treats and warm service. This is your opportunity to grow with us, develop valuable skills, and advance your career in the hospitality industry.
As a Service Crew - Team Member, you will play a key role in ensuring our guests leave with a smile. You'll work in a fast-paced, fun, and supportive environment where teamwork and customer satisfaction are our top priorities. Whether you're serving delicious treats, maintaining a clean and welcoming space, or engaging with customers, your contributions will directly impact our success.
We offer competitive compensation, ongoing training, and a clear path for career progression. If you're passionate about hospitality and eager to be part of a company that values its employees, apply today!
Responsibility
- Provide friendly and efficient service to all customers, ensuring a positive experience.
- Prepare and serve soft treats and beverages according to company standards.
- Maintain a clean and organized work area, including dining and service stations.
- Handle cash transactions and operate the point-of-sale system accurately.
- Assist in stocking and replenishing supplies to ensure smooth operations.
- Follow food safety and hygiene protocols to maintain high standards.
- Collaborate with team members to meet daily targets and customer demands.
- Address customer inquiries and resolve any issues promptly and professionally.
Qualifications
- High school diploma or equivalent; prior experience in hospitality is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Friendly, outgoing, and customer-focused attitude.
- Basic math skills for handling transactions.
- Willingness to work flexible hours, including weekends and holidays.
- Ability to stand for extended periods and lift moderate weights.
- Team player with a positive and proactive approach.