job description
Join Oriental Coffee International as a Service Crew in the vibrant heart of Canggu, Bali! We are seeking passionate individuals to deliver exceptional coffee experiences in our premium café. As part of our team, you’ll engage with diverse customers, craft artisanal beverages, and contribute to a welcoming atmosphere that reflects our brand’s dedication to quality and hospitality.
This role offers a dynamic work environment, competitive compensation, and opportunities for growth in the thriving hospitality industry. If you thrive in fast-paced settings and have a love for coffee culture, we’d love to hear from you!
Responsibility
- Provide friendly and efficient service to all customers, ensuring a memorable café experience.
- Prepare and serve high-quality coffee, tea, and food items according to company standards.
- Maintain cleanliness and organization of the café, including dining areas and service stations.
- Handle cash transactions and operate POS systems accurately.
- Assist in inventory management, including restocking supplies and monitoring product freshness.
- Collaborate with team members to ensure smooth operations during peak hours.
- Upsell menu items and promote loyalty programs to enhance customer satisfaction.
- Follow health and safety protocols to maintain a hygienic workspace.
Qualifications
- Previous experience in hospitality, retail, or customer service is preferred.
- Strong communication skills in English (additional languages are a plus).
- Ability to work in a fast-paced environment with a positive attitude.
- Basic knowledge of coffee preparation techniques is advantageous.
- Flexibility to work shifts, including weekends and holidays.
- Team player with a proactive approach to problem-solving.
- Neat appearance and adherence to company grooming standards.
- Passion for delivering exceptional customer service.