job description
Join Oriental Coffee International as a Service Crew Member in the vibrant heart of Canggu, Bali! This is your opportunity to be part of a dynamic team delivering exceptional hospitality in a premium café environment. We’re seeking passionate, customer-focused individuals who thrive in fast-paced settings and take pride in creating memorable experiences for our guests.
As a key member of our team, you’ll play a pivotal role in maintaining our reputation for outstanding service, quality, and ambiance. Whether you’re a seasoned hospitality professional or an enthusiastic newcomer, we offer a supportive work culture, competitive compensation, and the chance to grow within a globally recognized brand.
If you’re energetic, detail-oriented, and love engaging with people, we’d love to hear from you. Apply today and take the first step toward a rewarding career in Bali’s booming hospitality scene!
Responsibility
- Provide exceptional customer service with a warm, professional, and friendly demeanor.
- Take and process orders accurately, ensuring timely delivery of food and beverages.
- Maintain a clean, organized, and inviting café environment, including dining areas, counters, and service stations.
- Assist in inventory management, restocking supplies, and preparing ingredients as needed.
- Handle cash transactions and operate POS systems with precision and integrity.
- Collaborate with team members to ensure smooth operations during peak hours.
- Address customer inquiries, concerns, or complaints promptly and professionally.
- Uphold food safety and hygiene standards in compliance with company and local regulations.
Qualifications
- Minimum 1 year of experience in a café, restaurant, or hospitality role (fresh graduates with a passion for service are encouraged to apply).
- Excellent communication and interpersonal skills in English (additional languages are a plus).
- Strong work ethic, reliability, and ability to work in a fast-paced environment.
- Basic knowledge of coffee preparation, food handling, and customer service best practices.
- Ability to stand for extended periods and lift moderate weights (up to 10 kg).
- Team player with a positive attitude and willingness to learn.
- Familiarity with POS systems and cash handling is advantageous.
- Flexibility to work shifts, weekends, and public holidays as required.