job description
Join Oriental Coffee International as a Service Crew at our vibrant location in Aeon Bukit Indah. We are seeking enthusiastic and customer-focused individuals to deliver exceptional service in a dynamic retail environment. This role offers a competitive salary, opportunities for growth, and the chance to be part of a team dedicated to excellence in hospitality.
As a Service Crew member, you will play a key role in ensuring customer satisfaction by providing prompt, friendly, and efficient service. Whether assisting with orders, maintaining a clean and welcoming environment, or engaging with customers, your contributions will directly impact our brand’s reputation.
If you are passionate about hospitality and thrive in a fast-paced setting, we invite you to apply and grow with us!
Responsibility
- Greet and assist customers with a friendly and professional demeanor.
- Take and process orders accurately and efficiently.
- Maintain a clean and organized workspace, adhering to hygiene standards.
- Handle cash transactions and operate POS systems with precision.
- Provide product knowledge and recommendations to enhance customer experience.
- Collaborate with team members to ensure smooth operations during peak hours.
- Address customer inquiries and resolve concerns promptly.
- Uphold company policies and procedures to ensure a safe and welcoming environment.
Qualifications
- Previous experience in customer service or hospitality is a plus.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Basic math skills for handling transactions.
- Willingness to work flexible hours, including weekends and holidays.
- Strong teamwork and problem-solving abilities.
- Familiarity with POS systems is an advantage.
- High school diploma or equivalent preferred.