job description
Join 7-Star Manpower Services Of The Philippines Corporation as a Service Crew Member in the vibrant and culturally rich island of Bali! This is your opportunity to be part of a dynamic team in the Hospitality & Tourism industry, delivering exceptional customer service in a fast-paced, rewarding environment.
As a front-line representative, you will play a pivotal role in ensuring guest satisfaction by providing attentive, friendly, and efficient service. Whether in a restaurant, café, resort, or retail setting, your dedication to excellence will contribute to memorable experiences for visitors from around the world.
Bali’s thriving tourism sector offers unparalleled growth opportunities, making this role ideal for individuals passionate about service, teamwork, and cultural exchange. If you thrive in customer-facing roles and take pride in creating positive interactions, we want to hear from you!
Responsibility
- Greet and welcome guests with a warm, professional demeanor, ensuring a positive first impression.
- Take and process customer orders accurately and efficiently, whether in dining, retail, or event settings.
- Serve food and beverages promptly while adhering to hygiene and presentation standards.
- Handle cash transactions, operate POS systems, and provide receipts with precision.
- Address customer inquiries, concerns, or complaints with patience and problem-solving skills.
- Maintain cleanliness and organization of work areas, including tables, counters, and service stations.
- Collaborate with team members to ensure smooth operations during peak hours.
- Upsell products or services when appropriate, contributing to business growth.
Qualifications
- Minimum high school diploma or equivalent; vocational training in hospitality is a plus.
- Proven experience in customer service, food & beverage, or retail (1+ years preferred).
- Excellent communication skills in English; knowledge of Indonesian or other languages is an advantage.
- Strong interpersonal skills with a friendly, approachable, and patient attitude.
- Ability to work in a fast-paced environment, multitask, and stay composed under pressure.
- Flexibility to work shifts, including weekends, holidays, and evenings.
- Basic math skills for handling transactions and inventory.
- Well-groomed appearance and adherence to company dress code policies.