job description
Join WalterMart Supermarket, Inc. as a Service Crew Member at McDonald’s in our vibrant Canggu, Bali location! This is your chance to be part of a globally recognized brand while delivering exceptional customer service in a fast-paced, team-oriented environment.
As a Service Crew Member, you’ll play a key role in ensuring every guest leaves with a smile. From preparing delicious food and beverages to maintaining a clean and welcoming dining area, your work will directly impact customer satisfaction. This part-time position offers flexible scheduling, competitive compensation, and the opportunity to develop valuable skills in hospitality and teamwork.
Whether you’re a student, a career changer, or someone passionate about service excellence, this role is perfect for those who thrive in dynamic settings and enjoy making a difference—one happy customer at a time.
Responsibility
- Provide friendly, efficient, and professional service to all customers, ensuring a positive dining experience.
- Prepare and serve food and beverages according to McDonald’s standards of quality and presentation.
- Operate cash registers, handle payments, and process orders accurately using POS systems.
- Maintain a clean, organized, and safe work environment, including dining areas, kitchen, and restrooms.
- Assist in inventory management, including stocking supplies and monitoring food levels.
- Collaborate with team members to ensure smooth operations during peak hours.
- Follow all food safety, hygiene, and sanitation protocols to comply with health regulations.
- Address customer inquiries and resolve complaints promptly and courteously.
Qualifications
- Minimum high school diploma or equivalent; no prior experience required (training provided).
- Excellent communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Flexibility to work weekends, holidays, and evenings as needed.
- Strong teamwork and adaptability to contribute to a collaborative workplace.
- Basic math and cash-handling skills for accurate transactions.
- Physical stamina to stand for extended periods and lift up to 10-15 kg.
- Familiarity with POS systems is a plus but not mandatory.