job description
Join RecruitFirst, a leading recruitment agency, in shaping exceptional guest experiences in Bali’s vibrant hospitality industry! We are seeking passionate and energetic Service Crew to deliver outstanding service at premium venues across the island. This is your chance to work in one of the world’s most sought-after tourist destinations while growing your career in hospitality.
As a Service Crew member, you will play a pivotal role in ensuring seamless operations and creating memorable moments for guests. Whether you’re working in a high-end restaurant, luxury resort, or trendy café, your dedication to service excellence will set you apart. This full-time role offers a competitive salary, opportunities for professional growth, and the chance to work in a dynamic, multicultural environment.
Bali’s booming tourism sector provides an exciting backdrop for your career, with diverse work settings and the opportunity to interact with international guests. If you thrive in fast-paced environments, enjoy teamwork, and are committed to delivering top-tier service, we want to hear from you!
Why Join Us?
- Competitive salary with performance incentives
- 6-day work week with flexible scheduling
- Opportunities for career advancement in hospitality
- Work in stunning locations across Bali
- Be part of a supportive and collaborative team
Responsibility
- Greet and assist guests with warmth and professionalism, ensuring a positive first impression.
- Take and process food and beverage orders accurately, catering to guest preferences and dietary requirements.
- Maintain cleanliness and organization of dining areas, ensuring compliance with hygiene and safety standards.
- Collaborate with kitchen and bar staff to ensure timely and efficient service delivery.
- Handle guest inquiries, complaints, and feedback with tact and resolve issues promptly to ensure satisfaction.
- Operate POS systems and handle cash transactions with accuracy and integrity.
- Assist in setting up and breaking down dining areas for events, functions, or daily service.
- Uphold the brand’s service standards and contribute to a positive team culture.
Qualifications
- Minimum of 1 year of experience in a customer-facing role, preferably in hospitality or food service.
- Strong communication skills in English; additional languages (e.g., Indonesian, Mandarin, or Japanese) are a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Basic knowledge of food and beverage service, including order-taking and table setup.
- Flexibility to work shifts, including evenings, weekends, and public holidays.
- Positive attitude, teamwork skills, and a passion for delivering exceptional guest experiences.
- Physical stamina to stand for extended periods and handle light lifting.
- Valid work permit or eligibility to work in Indonesia (for foreign applicants).