job description
Join Kopitiam Investment as a Service Crew (Culinary) at the renowned Yamamoto No Hamburg outlet in Lau Pa Sat! This is a unique opportunity to be part of a dynamic team delivering exceptional Japanese-inspired culinary experiences in a fast-paced, customer-centric environment.
As a key member of our service team, you will play a vital role in ensuring smooth operations, maintaining high standards of food quality, and providing memorable dining experiences to our diverse clientele. Whether you're assisting in food preparation, managing orders, or engaging with customers, your passion for hospitality will shine through.
We offer a competitive salary, a collaborative work culture, and opportunities for growth within the hospitality industry. If you thrive in energetic settings and have a flair for service excellence, we’d love to hear from you!
Responsibility
- Provide attentive and courteous service to customers, ensuring a positive dining experience.
- Assist in food preparation, plating, and presentation under the guidance of culinary staff.
- Take and process customer orders accurately and efficiently using POS systems.
- Maintain cleanliness and hygiene standards in the service area, dining tables, and kitchen.
- Collaborate with team members to ensure smooth workflow during peak hours.
- Handle customer inquiries, complaints, and special requests professionally.
- Restock service stations with necessary supplies (e.g., utensils, napkins, condiments).
- Adhere to food safety regulations and company policies at all times.
Qualifications
- Minimum 1 year of experience in a similar role (e.g., service crew, waiter/waitress, or culinary assistant).
- Strong communication and interpersonal skills with a customer-first mindset.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Basic knowledge of food safety and hygiene practices.
- Familiarity with Japanese cuisine or willingness to learn is a plus.
- Team player with a positive attitude and strong work ethic.
- Flexibility to work shifts, including weekends and public holidays.
- Physical stamina to stand for extended periods and lift moderate weights.