job description
Join Marie France Bodyline International, a global leader in wellness and beauty, as a Front Desk Officer / Concierge / Receptionist in our prestigious Bali locations. We are seeking passionate, customer-centric professionals to deliver exceptional service and create memorable experiences for our clients.
As the first point of contact, you will play a pivotal role in shaping our clients' journey. Your warmth, professionalism, and attention to detail will ensure seamless operations and uphold our brand’s reputation for excellence.
This is a fantastic opportunity to grow your career in the hospitality and wellness industry while working in some of Bali’s most sought-after destinations.
Responsibility
- Greet and welcome clients with a friendly and professional demeanor.
- Manage front desk operations, including appointments, inquiries, and check-ins.
- Provide concierge services, such as local recommendations and assistance with bookings.
- Handle phone, email, and in-person communications with efficiency and courtesy.
- Maintain a clean, organized, and inviting reception area.
- Assist with administrative tasks, including client records and payment processing.
- Collaborate with the wellness team to ensure a seamless client experience.
- Uphold company policies and procedures while delivering exceptional service.
Qualifications
- Minimum 1 year of experience in a front desk, receptionist, or customer service role.
- Excellent communication and interpersonal skills in English (additional languages a plus).
- Strong organizational and multitasking abilities.
- Professional appearance and a positive, can-do attitude.
- Proficiency in basic computer applications (e.g., MS Office, booking systems).
- Passion for hospitality, wellness, or beauty industries.
- Ability to work flexible hours, including weekends and holidays.
- High school diploma or equivalent; higher education in hospitality is a bonus.