job description
Join Oriental Coffee International as a Service Crew in beautiful Bali and become part of a dynamic team dedicated to delivering exceptional hospitality experiences. This role offers a unique opportunity to work in a vibrant, customer-focused environment while contributing to a globally recognized brand in the coffee and hospitality industry.
As a Service Crew member, you will play a pivotal role in ensuring guest satisfaction by providing attentive, friendly, and efficient service. Whether you're preparing and serving our signature beverages, maintaining a welcoming atmosphere, or assisting with operational tasks, your contributions will directly impact our customers' experience.
Bali’s thriving tourism sector and Oriental Coffee International’s commitment to quality make this an exciting career opportunity for individuals passionate about hospitality. Enjoy competitive compensation, professional growth, and the chance to work in one of the world’s most sought-after destinations.
Responsibility
- Greet and welcome customers with a warm, professional demeanor.
- Take and process orders accurately, ensuring timely delivery of food and beverages.
- Maintain a clean, organized, and visually appealing workspace and dining area.
- Prepare and serve coffee, tea, and other menu items according to company standards.
- Handle cash transactions and operate POS systems with precision.
- Address customer inquiries and resolve complaints in a courteous and efficient manner.
- Collaborate with team members to ensure smooth daily operations.
- Uphold hygiene and safety standards in compliance with local regulations.
Qualifications
- Minimum high school diploma or equivalent; prior experience in hospitality is a plus.
- Excellent communication and interpersonal skills in English (additional languages are a bonus).
- Strong customer service orientation with a friendly and approachable attitude.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills for handling transactions and inventory.
- Flexibility to work shifts, including weekends and holidays.
- Well-groomed appearance and adherence to company dress code.
- Passion for coffee, food, and creating memorable guest experiences.